Employee Experience

Over the past few decades, the perception of the employee has changed from being just a simple human resource to that of a resourceful individual who needs to be trained continuously for the benefit of the organization (and society).

Recent discussions of "quiet quitting" – a buzzword that means employees only complete tasks that are strictly in line with their job description – concerned many employers about whether their teams are willing to go above and beyond.

As societies evolve, so do our ways of doing business. In the past, large companies were often very hierarchical, with hundreds – if not thousands – of people working together in the same place, at the same time. Times have changed, and today’s focus is very much on flexibility, with working patterns becoming increasingly catered to the needs of employees. In a competitive market for attracting and retaining 21st century talent, new trends in the workplace are emerging all the time.

Business leaders face several challenges each day; engaging employees at work is one of them. According to the Sodexo Global Study - Employee Engagement Masterclass: Three Lessons That Will Transform Your Workplace, 2018, 85% of employees do not feel that they’re engaged at work. Research after research indicates a direct link between employee engagement and company business gains.

What began as a step to ensure employee wellbeing during the outbreak of Covid-19, is set to be the norm in the coming times. Several organizations across different sectors have even been rolling out WFH allowances and other benefits for their employees who are ensuring business continuity and growth while operating remotely. One of the major issues faced by employees while working from their homes is the unavailability of proper workspace setup.

The Reserve Bank of India has made it mandatory for all Issuers of Prepaid Payment Instruments such as digital wallets and e-wallets, to be compliant with the ‘Know Your Customer (KYC)’ Directives or Guidelines issued by Reserve Bank of India. RBI Guidelines under the Payment and Settlement System Act have now mandated Providers / Issuers of Prepaid Instruments and electronic wallets to verify the identity of all the customers.

What will the work culture be in the future? According to a recent Gartner study, 94% of firms provide their employees with more freedom over where and when they work. In addition, organisations embraced a remote work culture during the worldwide pandemic, which caused significant changes in employee work habits.

The present times require businesses to give employee experience the utmost priority, and one way of ensuring a positive employee experience is by investing in the right employee benefits.

Improve Employee Engagement by Supporting New Year’s Resolutions

For anyone who has ever taken a business trip, the hassle of booking travel and hotels is all too familiar. And from the company perspective, it’s rarely much better. As many companies still operate using outdated policies, the process not only ends up being complex and expensive, but it often yields low compliance.

Work-life balance is a critical issue that employers must address, particularly in light of changing worker expectations.

The dreaded morning commute. Whether it lasts minutes or hours, the stress of daily commutes takes a toll on employees’ moods and motivation – and in the long run, on a company’s bottom line. Jon M. Jachimowicz, PhD Candidate at Columbia Business School, and Geraldine Delplanque, Sodexo Global Marketing Director of Mobility & Expenses, shed some light on how we can offset the adverse effects of commuting.

From the cash/ coupons of yore to the e-wallets of today, paying for meals at the workplace have come a long way. Today’s employees have a multitude of ways to pay for their food. However, in the digitally transformed organizations today where most of the employees are used to the convenience of single-click shopping, Meal Passes have become the most preferred payment mode. Offering employees an effortless way to spend their meal benefits wherever and whenever they choose to, Meal Passes have become popular across demographics of employees and employers.

For employees and Chief Financial Officers alike, technology is changing the face of how we work. And it’s not just a case of replacing paper with a digital equivalent. Technology is opening up new opportunities to improve efficiency and productivity at a time when travel and expenses are becoming harder to manage for many companies. The mix of different procedures, regulations and partners is adding more complexity than simplicity to the task of business mobility.
Thanks to high tech, expense management processes are increasingly being rolled out to employees in the form of mobile and web apps. Not long ago, a mobile device would have been a gateway to a standard website. Today, those websites are designed for mobile access right from the start, making them far easier to navigate. Better still, the leading platforms now offer seamless access to their different benefits and rewards partners. For employees, it means the hassle of creating passwords for a host of microsites is a thing of the past.

In the modern competitive environment, employees are constantly being evaluated on their knowledge and skills. And, unlike studying for a degree, the goals at the workplace keep moving. Therefore, employees need to regularly replenish their knowledge and acquire new skills related to their field. They can leverage professional journals, books, research papers, articles, etc. in order to make sure that they are flexible, agile and ready to bring continuous improvement ethos to their workplace.